Troubleshooting Cisco Unified Communications [v8]

This course provides delegates with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

Doelgroep

The primary audience for this course is as follows:

Network Administrators and Network Engineers
CCNP Voice candidates

Voorkennis

Wij adviseren onderstaande voorkennis:

Attendees should meet the following prerequisites:

Doel

After you complete this course you will be able to:

Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager
Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown
Solve the common issues of an SAF-enabled network and CCD
Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications
Troubleshoot voice quality issues and issues that are related to media resources

Onderwerpen

De cursus Troubleshooting Cisco Unified Communications [v8] behandelt de volgende onderwerpen:

Introduction to Troubleshooting Cisco Unified Communications Solutions

Identifying Cisco Unified Communications Deployments
Using Troubleshooting Methodology
Using Troubleshooting and Monitoring Tools
Cisco Unified Communications Manager Troubleshooting

Troubleshooting Common Gateway and Endpoint Registration Issues
Troubleshooting Cisco Unified Communications Manager Availability Issues
Troubleshooting Database Replication Issues
Troubleshooting LDAP Integration Issues
Troubleshooting Call Setup Issues

Examining Call Setup Issues and Causes
Troubleshooting On-Premises Single-Site Calling Issues
Troubleshooting On-Net Multisite Calling Issues
Troubleshooting Off-Net Calling Issues
SAF and CCD Issues

Troubleshooting SAF
Troubleshooting CCD
Troubleshooting Cisco Unified Communications Manager Features and Application Issues

Troubleshooting Device Mobility Issues
Troubleshooting Cisco Extension Mobility Issues
Troubleshooting Cisco Unified Mobility Issues
Troubleshooting Cisco Unified Communications Manager Native Presence Issues
Voice Quality and Media Resources Issues

Troubleshooting MOH Issues
Troubleshooting MTP Issues
Troubleshooting Issues with Conferences
Troubleshooting Transcoder Issues
Troubleshooting Issues with RSVP Agents
Troubleshooting Voice Quality Issues
Labs

Lab 2-1: Troubleshooting Gateway and Endpoint Registration Issues
Lab 2-2: Troubleshooting LDAP Integration Issues (Optional)
Lab 3-1: Troubleshooting On-Net Single-Site Calling Issues
Lab 3-2: Troubleshooting On-Net Multisite Calling Issues
Lab 3-3: Troubleshooting Off-Net Calling Issues
Lab 3-4: Troubleshooting Globalized Call Routing Issues
Lab 4-1: Troubleshooting SAF Client and Forwarder Issues
Lab 5-1: Troubleshooting Device Mobility Issues
Lab 5-2: Troubleshooting Cisco Extension Mobility Issues
Lab 5-3: Troubleshooting Cisco Unified Mobility Issues
Lab 5-4: Troubleshooting Cisco Unified Communications Manager Native Presence Issues (Optional)
Lab 6-1: Troubleshooting MOH Issues
Lab 6-2: Troubleshooting Transcoder Issues
Lab 6-3: Troubleshooting Issues with RSVP Agents

Aanmelden

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Lesmethode	Klassikaal
Cursusduur	5 dagen
Cursuscode	TVOICE
Locatie	Mechelen	Nieuwegein	Op uw locatie?
Prijs	€ 3.992,31	€ 3.992,31	Vraag info aan
Actieprijs	€ 2.465,25	€ 2.465,25
Cursusdata (*)	Vraag info aan	02-07, 03-07, 04-07, 05-07 en 06-07. 15-10, 16-10, 17-10, 18-10 en 19-10.	Vraag info aan
Inschrijven	Vraag info aan	Boek deze cursus bij een van onze partners: Vijfhart	Vraag info aan

(*) Hebt u een voorstel voor andere cursusdata?

Neem contact op, wij plannen graag een extra sessie voor u!

Ook partner worden van Pluspartner? Neem contact op met ons voor meer info.

Gerelateerde cursussen

In dezelfde cursusgroep bieden wij óók onderstaande opleidingen aan:

De cursus Administering Cisco Unified Communications Manager v6.0.
De cursus Administering Cisco Unified Communications Manager v7.0.
De cursus Administering Cisco Unified Communications Manager [v8.0].
De cursus Administering Cisco Unified Messaging.
De cursus Catalyst 6500 Service Module Integration in the Data Center.
De cursus CCIE Routing & Switching Preparation Theory Course.
De cursus CCVP Boot Camp.
De cursus Cisco Avant Garde Start - Mobility (Wireless).
De cursus Cisco Avant Garde Start - Unified Communications.
De cursus Cisco CCNA Bootcamp (CCNA).
De cursus Cisco Data Center Unified Computing Design v.4.0.
De cursus Cisco Data Center Unified Computing Implementation v.4.0.
De cursus Cisco IPCC Fast Track Programme.
De cursus Cisco PGW2200 Advanced.
De cursus Cisco PGW2200 Call Control Hands on Training.
De cursus Cisco UC Integration for MOC.
De cursus Cisco Unified Communications Manager 7.
De cursus Cisco Unified Computing System (UCS) - Fast Track.
De cursus Cisco Unified Customer Voice Portal Implementation v8.0.
De cursus Cisco Unified Presence and Cisco Unity Connection.
De cursus Cisco Unified Presence Design and Implementation vv6.0.
De cursus Cisco Unified Presence Presales & Design 7.0.
De cursus Cisco Unified Wireless Networking [v.7.1].
De cursus Cisco Unity Design & Networking.
De cursus Cisco Wide-Area Application Services v.3.0.

Alle vermelde prijzen zijn onder voorbehoud en exclusief BTW.

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